Who processes CSVbox orders?
Our online reseller Paddle.com handles our order process. Paddle is the Merchant of Record for all our orders. If you have any questions about order processing, reach out to us or to Paddle.Will my subscription automatically renew?
Yes, every subscription plan renews automatically. If you don’t want to be billed, cancel your subscription before the expiration date.What will happen if I upgrade or downgrade to a different plan?
If you upgrade to a more expensive plan, you get a prorated discount for the period you’ve already used on your existing plan. If you downgrade to a less expensive plan, the lower plan is activated on the expiry date of your previous plan.What will happen if I cancel my subscription?
If you cancel your subscription, it remains active until its expiration date but isn’t renewed automatically.Why has my subscription been canceled?
Your subscription can be canceled for one of the following reasons:- You canceled it yourself on the platform.
- Too many payments were declined, in which case our payment system cancels your subscription automatically.