AI Document Import

CSVbox lets you import tabular data from PDFs, images, and documents using AI-powered extraction. The feature makes unstructured data import-ready in just a few steps, while keeping pricing predictable and usage fully transparent.

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How to enable AI Document Import

Enable this feature in your sheet configuration under Sheet Settings → Import Steps → File Upload → Enable AI Document Import. Once enabled, users can upload documents (PDFs, images, DOCX) during the import flow.

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Data privacy and security

Your documents are processed using secure external AI services for table extraction.

• Your uploaded documents are not used to train or improve any public AI models.
• The service guarantees your data is not used for any purpose other than processing your request.
• Files are handled securely and processed only for extraction.

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What is a “document page”?

A page is the unit used for billing document processing.

• PDF: each page = 1 page.
• Images (JPG, PNG, WEBP, etc.): each image = 1 page.
• DOCX: processed as pages based on document layout.

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Monthly included pages

Each plan includes a fixed number of document pages per billing cycle:

• Limits reset every billing cycle.
• Unused pages don’t roll over.

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Extra pages (credits)

If you exceed your monthly included pages:

• Additional pages cost $0.03 per page.
• Charges are deducted from your prepaid credit balance.

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What are credits?

Credits are a prepaid balance used for document processing.

• You can top up anytime from the Plans page.
• Credits are used only after your included pages are exhausted.
• Credits are stored as a monetary balance (USD).

For example:

• $10 ≈ 333 pages
• $25 ≈ 833 pages

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How usage is calculated

When you process documents, pages are consumed in this order:

1. Included monthly pages
2. Credit balance
3. If both are exhausted, processing is blocked.

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Selecting the correct table

Many documents contain multiple tables. CSVbox gives you full control:

• All detected tables are shown in a preview.
• You can review each table visually.
• You select the exact table you want to import.

This ensures accurate imports even from complex or multi-section documents.

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Example usage

You’re on the Pro plan (500 pages/month) and process 600 pages in a month:

• 500 pages are included.
• 100 pages are paid with credits.

Cost: 100 × $0.03 = $3.00

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When will I be charged?

A page is charged when it’s successfully sent for AI processing. You’re not charged when:

• The file upload fails.
• The file is unsupported.
• The document can’t be read before processing starts.

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Failed or low-quality results

In some cases:

• No tables are detected.
• Extraction quality isn’t usable.

These pages are still charged, because AI processing has already been performed.

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Partial processing

If processing stops midway, only successfully processed pages are charged. For example, if 12 pages of a 20-page document are processed before a failure, you’re charged for 12 pages only.

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Retries

• Manual retry: charged again.
• System retry (internal failure): not double-charged.

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What happens when I run out of pages?

• You receive an email alert when you reach 90% of your usage.
• Once your included pages and credits are exhausted:
  • Document processing is blocked.
  • You’re prompted to add credits.

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Adding credits

You can add credits anytime from the Plans page:

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Viewing your usage

You can monitor usage from your dashboard:

• Included pages used and remaining
• Credit balance
• Pages processed this cycle
• Recent document processing activity

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Billing cycle

• Included pages reset every billing cycle.
• Your billing cycle depends on your subscription start date.
• Credit balance doesn’t reset and carries forward.

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Important notes

• Charges are based on pages processed, not successful extraction.
• Each image counts as one page.
• Credits are used only after included pages are exhausted.
• CSV and Excel imports are not affected by this pricing.

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FAQ